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Rethinking Work: What It Means to Be a Frontier Firm

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Frontier firms come to the realization that the only way to stay competitive is to rethink the way they do business.

Most companies try to replicate human activities with machines — and end up disappointed when the results don’t match what people used to do. But that’s the wrong goal. This moment in technology isn’t about imitation; it’s about re-invention. It’s the chance to re-examine how work is done and build something fundamentally faster, cleaner, and smarter.

Frontier firms start from first principles — not “how do we make this faster?” but “what if this entire process didn’t need to exist at all?” They use AI to rebuild from the outcome backward, not the org chart forward.

The truth is, we do things a certain way because people have always had to do them. People come with constraints — attention, time, scale, fatigue. AI doesn’t. And when you remove those constraints, you unlock an entirely new way to think about process design, decision-making, and value creation.

The firms that embrace this are already starting to look different. Frontier firms will look less like companies and more like ecosystems — humans directing strategy and creativity, with autonomous agents running the day-to-day fabric of the business.

If your organization is still using AI to imitate what people already do, it’s time to think bigger. Let’s talk about what it means to build like a frontier firm.